In order to create an online account, please fill in the Profile section with the requested information

There is no need to have a password, since each time you log in to the website, the system will generate a one-time code for you shared on your email, which you will use.

You will have a special link at the bottom of the newsletter that will enable you to unsubscribe from receiving the newsletter.

You can always share with us your questions with leaving the message in the section Contact.

To change your account details, you need to go to your profile.

Contact us by email; specifically, you need to go to the contact information page on the website, and we will cancel your account.

If the payment is declined, please, ensure that you are filling in with the correct information, if the problem still occurs, please, contact your bank

After placing an order, it is not possible to change the delivery address. In such a case, you can contact us by email; please use the contact section on the website.

Please add the item into the basket and proceed with payment.

No, there is no minimum purchase requirement

You can pay by local and international cards, as well as use Apple Pay and Google Pay

If you did not receive the confirmation , please check whether you entered your email correctly. If there is no problem with the email, contact us by email; using the contact section on the website.

Please make sure that you have entered the promotion code correctly. If there is no problem with the code, contact us by email; specifically, you need to go to the contact information page on the website.

The promotion code should be entered on the payment page, in the promotion code field.

Upon placing an order, you will receive a notification on your email. It will be delivered within 1-2 working days inTbilisi and and within 4-5 working days in other parts of the country.

Cost of delivery - 8 GEL Tbilisi and surroundings, 11 GEL all other parts of the country

We offer free delivery on orders above 150 GEL.

Please contact the support via chat on the delivery link during 12 hours of receiving the order

You will receive a tracking link once your order is shipped.

Please fill in the graph on your account information with your correct delivery address.

Please contact the support via chat on the delivery link during 12 hours of receiving the order

Please contact the support via chat on the delivery link during 12 hours of receiving the order

Yes, you can see the relevant information on the packaging. The relevant information shows the period after the opening of the package.

KIKO MILANO has always been firmly committed to ensuring the highest levels of quality, safety and effectiveness for every single product and all the ingredients used. Subsequently, all KIKO MILANO products have been developed incompliance with EU and USA-FDA (Food& Drug Administration) and all the regulation of the countires in which KIKO is selling. KIKO MILANO is able to ensure the safety and effectiveness of its products through specific clinical tests, carried out both in vitro or in vivo on samples of volunteers under medical supervision. KIKO MILANO formulas are subject to a variety of dermatological , non-comedogenicity, ophthalmological, SPF UVB and UVA tests depending on their intended use, according to particularly thorough scientific protocols in terms of the parameters
measured and duration. The entire KIKO make-up range, alongside our skin care and body products, are dermatological tested under the control of a Medical Doctor.

KIKO MILANO is constantly committed to researching the best possible products in terms of formula and packaging. Our formulas are in high percentage MADE IN ITALY and EU. Some products, such as nail polishes and pencils, are respectively made in France and Germany, others in Japan (manicure items) and others in Korea (masks time face), as indicated on the packaging in compliance with legal standards. All formulas are subject to meticulous legislative assessments and clinical tests. KIKO MILANO currently only uses Asian countries for the manufacture of some accessories, since production is more specialized in these nations; the quality of these products is monitored directly by KIKO MILANO.

The term “natural product” has no legal value and is usually used to indicate a series of products distributed through specific channels (e.g. herbalists) with a strong “botanical” connotation and afocus on the plant-based origin of the main ingredients. Our products contain the latest-generation, premium-quality ingredients derived from nature, biotechnology and synthesis, developed to optimize the performance of the product and ensure the best possible result.

To view the list of ingredients contained in a KIKO MILANO product, please consult the “Ingredients” section present in the product description or on the product packaging.

Yes, all KIKO MILANO products are safe for women during pregnancy and post pregnancy. We do however advise against the use of body lines on the tummy and breast area: we recommend that you carefully follow the directions for use and read the information contained in the product inserts. For eventual intolerances or queries, we recommend that you carefully read the ingredients list provided for all KIKO MILANO products in the product description and ask for clarification and additional information from your treating physician.